Khatwa’s supervisory skills training aims at achieving workers job satisfaction, reducing workers turnover rates, and decreasing conflicts in work environment by:
“When workers are satisfied mentally, you can get a lot more work done.”
"The whole training is built around listening, and helping people find the solutions to the problems themselves. As a trainer, I felt a responsibility to have an impact on the people I was training."
“If our relationships are good amongst ourselves and with the supervisors and managers then we'll all care more about work and we’ll achieve better results.”
“My production line was collapsing, but now my line is stable and our production numbers grew from 1,050 pieces per day to 1,250 (almost 20% better). The training helped me find each of my team's strengths and how best to utilise this and to understand that people are different and respond to different approaches.”
"Students started producing better as their surrounding environment became more supportive."
"I don't feel like I'm coming to a company like other companies. In other companies, there is a lot of pressure and aggression. Here, you feel at home."
"The training covered how to motivate the workers and people around me to work hard and care for their production."
"I hope that workers also take this training, not just supervisors. It will have a big impact on factories in Egypt and the industrial sector as a whole."
"The positive work environment has an impact on production. The personal relationships create trust between us and the workers. I support them, and in return they support me in the production line."
"Some of my staff had taken part in training before, but the exceptional thing about this training is the weekly follow up. This makes the supervisor consistently self-reflecting."
"I was promoted, so I had a difficult time at the start to move from worker to supervisor. I had a hard time differentiating between when I'm friends with the workers and when I'm their boss. This SST helped me find that line and deal with workers in a positive way."
"The training's continuation for on-the-job coaching allows the supervisors to develop faster."